Capabilities Approach Insight Articles Study Programs Contact
Career Portal
Legal

Terms & Conditions

These terms govern your use of Gilgreen Intelligence's digital services, and the Student Portal for anyone enrolled in our IT training programs. Please read them before you register, log in, or use our services.

Effective 13 August 2026 Applies to gilgreenintelligence.com & Student Portal Gulu City, Uganda
On this page
1. Acceptance of terms 2. Our services 3. The student portal 4. Profile & account changes 5. Enrollment & fees 6. Acceptable use 7. Intellectual property 8. Liability 9. Suspension & termination 10. Privacy 11. Governing law 12. Changes to these terms 13. Contact us
01

Acceptance of terms

By accessing gilgreenintelligence.com, engaging Gilgreen Intelligence for a project, or registering on our Student Portal, you agree to be bound by these Terms & Conditions. If you are registering on behalf of a minor or a sponsored student, you confirm you have the authority to accept these terms on their behalf.

If you do not agree with any part of these terms, please do not use our website, services, or Student Portal.

02

Our services

Gilgreen Intelligence designs and builds enterprise systems, fintech solutions, AI-driven tools, and custom web and mobile applications for businesses. We also deliver IT training programs to the public through our Student Portal, covering practical, skills-based courses designed to prepare learners for real work.

Service scope, timelines, and deliverables for client engagements are agreed separately in a proposal, statement of work, or signed contract. These general terms apply alongside — not instead of — any such agreement.

03

The student portal

The Student Portal allows members of the public to register for an account, log in, enroll in available IT training programs, and track their progress through course material, assessments, and certification milestones.

You are responsible for:

  • Providing accurate information at the point of registration.
  • Keeping your login credentials confidential and not sharing your account with anyone else.
  • Notifying us immediately at support@gilgreenintelligence.com if you suspect unauthorized access to your account.

Progress tracked on the portal — including completed modules, assessment scores, and certification status — is the authoritative record for your training. This record informs the certificate we issue at the end of your program, so accuracy matters to both of us.

04

Profile & account changes

To protect the integrity of your student record, students cannot directly edit their profile information (such as full name, date of birth, national ID/passport number, contact details, or enrollment category) from within the Student Portal. Any change to these details must be requested by emailing support@gilgreenintelligence.com, where our team will verify and process the update on your behalf.

This is a deliberate safeguard, not an oversight. Here's why we route profile changes through Support rather than allowing self-service edits:

01
Certificate & academic record accuracy

Your name and details are printed on your certificate exactly as verified at registration. An unreviewed edit late in your program could create a mismatch between your certificate and your official identification.

02
Account & identity protection

Locking profile fields prevents someone who gains unauthorized access to your account from quietly changing your contact details or ID information to lock you out or intercept communication.

03
Accreditation & audit trail

Our training partners and accreditation bodies require a verifiable, timestamped record of who changed what, and when. A support-mediated process gives every change a human reviewer and a paper trail; a self-service edit would not.

04
Enrollment & payment consistency

Where enrollment is tied to an employer sponsorship, scholarship, or specific payment plan, changes to identifying details can affect eligibility, invoicing, or refund processing. Support checks this before any change is applied.

We aim to action verified profile change requests within 2 business days. Please include your registered email and program name when you write in, so we can locate your record quickly.

05

Enrollment & fees

Enrollment in an IT training program is confirmed once the applicable fee (or an agreed installment) has been received. Course fees, intake dates, and payment schedules are published on the Student Portal at the time of enrollment and may vary between programs and intakes.

Refund and transfer requests are handled on a case-by-case basis and must be submitted in writing to support@gilgreenintelligence.com before the program's stated refund deadline.

06

Acceptable use

When using our website, client systems, or the Student Portal, you agree not to:

  • Attempt to access another user's account or data without authorization.
  • Share course materials, assessments, or certificates in a way that misrepresents your own progress or completion.
  • Upload or transmit malicious code, or attempt to disrupt the availability of our systems.
  • Use the Student Portal or our services for any unlawful purpose.
07

Intellectual property

All course content, curriculum materials, software, designs, and branding created by Gilgreen Intelligence remain our intellectual property, or that of our licensors. Enrollment in a training program grants you a personal, non-transferable license to use the materials for your own learning — it does not grant you the right to resell, redistribute, or publicly republish them.

Deliverables built for client engagements are governed by the intellectual property terms of the relevant client contract.

08

Liability

We work to keep our website, client systems, and Student Portal accurate, secure, and available, but we do not guarantee uninterrupted access. Gilgreen Intelligence is not liable for indirect or consequential losses arising from use of our website or portal, to the extent permitted by applicable law.

Nothing in these terms limits any liability that cannot be excluded under the laws of Uganda.

09

Suspension & termination

We may suspend or terminate a Student Portal account that breaches these terms, is used fraudulently, or is inactive for an extended period after program completion. Where possible, we will notify you by email before taking action, and you may contact support@gilgreenintelligence.com to appeal.

10

Privacy

Information you provide during registration, enrollment, or while using our services is handled in line with our Privacy Policy. This includes the identity and contact details used to verify profile change requests under Section 4.

11

Governing law

These terms are governed by the laws of the Republic of Uganda. Any dispute arising from these terms or your use of our services will be subject to the jurisdiction of the courts of Uganda.

12

Changes to these terms

We may update these terms from time to time to reflect changes in our services or legal requirements. The effective date at the top of this page will always show the version currently in force. Continued use of our website or Student Portal after an update constitutes acceptance of the revised terms.

13

Contact us

For questions about these terms, or to request a profile change on the Student Portal, reach us at:

  • Email: support@gilgreenintelligence.com (student & account matters) or info@gilgreenintelligence.com (general enquiries)
  • Phone: +256 (750) 302 544 / +256 (785) 967 103
  • Address: Plot 28, Oyaka Bule Road, Gulu City, Pece Vanguard, Uganda

Need to update your student profile?

Email our support team with your registered address and program name, and we'll verify and action the change.

Contact support@gilgreenintelligence.com
Gilgreen Intelligence

Decision-ready intelligence for operators who move before the market does.

Company
Capabilities Approach Insight
Contact
Email Us Gulu · Remote
Follow
LinkedIn X / Twitter
© 2026 Gilgreen Intelligence. All rights reserved.